Xmeye Pro is a popular application that allows users to monitor surveillance cameras remotely. The app is available for smartphones, tablets, and computers. Despite its popularity, users may sometimes face technical issues while using these apps. This article will discuss how to solve these common problems while using Xmeye Pro on your computer.
Problem: Xmeye Pro does not open or work properly.
Solution: One of the most common problems encountered by users is Xmeye Pro not opening or working properly. If you experience this problem, the best thing to do is to report your computer. This is often the most effective way to solve software problems. If the problem persists, try uninstalling the app, and then reinstalling it. Make sure to download the latest version of the app, as older versions may have compatibility issues.
Problem: Xmeye Pro does not connect to cameras.
Solution: If Xmeye Pro does not connect to cameras, the first thing to do is to check your Internet connection. Make sure your computer is connected to a stable Wi-Fi network. If the Internet connection is good, but the problem persists, check that the cameras are correctly installed and configured. Also, make sure that the device ID and word entered in the application are correct.
Problem: Xmeye Pro closes unexpectedly.
Solution: If Xmeye Pro closes unexpectedly, there may be a problem with your computer’s memory. Close all apps you don’t use to free up memory. Also, make sure that the computer is not overloaded with too many tasks at the same time. If the problem persists, try uninstalling and reinstalling the app.
Problem: The video quality is poor.
Solution: If the video quality is poor, check if the surveillance camera is set to the best resolution. It also checks if there is enough light in the area the camera is monitoring. If the problem persists, there may be a problem with your Internet connection. Make sure you have a fast enough Internet speed to stream video in real-time.
Problem: Xmeye Pro does not record video.
Solution: If Xmeye Pro is not recording video, check if there is enough storage space on your computer. If the storage space is insufficient, it deletes unnecessary files to make room for recordings. Also, make sure the recording feature is enabled in the app settings.
In conclusion, although Xmeye Pro is an extremely useful application for remote camera monitoring, users may face technical issues. However, with a little patience and following the above-mentioned troubleshooting tips, these issues can be easily resolved.